- Wide choice of slots and table games
- Excellent VIP loyalty programme
- High wagering requirement
- No FAQ section on site
Ever since it first opened its virtual doors back in 2013, Dukes Casino has always been a class act. Its combination of a great choice of games, generous bonuses and even live casino games have made it a firm favourite amongst discerning players. Maybe you’ll also be joining up after checking out our review.
As you might expect, there’s a real incentive to start playing at Dukes Casino and it comes in the form of a great double offer. Not only will they match your initial deposit of up to £100 with a 100% bonus – meaning you could find yourself with £200 to play with from the get-go, you’ll also earn 20 free spins on the featured slots game when you first register. There’s no need for a Bonus Code and the minimum initial deposit is a very reasonable £20.
The other bonus conditions are pretty standard, but it’s worth remembering that there’s a 50x wagering requirement, which some players might consider to be a little on the high side. In terms of the free spins, you have seven days from claiming them to use them – a longer validity period than many other casinos offer.
Because they want players to join in all week long, different days bring different promotions at Dukes Casino. These change from time to time but generally include stake matching on Mondays, Wednesdays, and Thursdays, and free spins at the weekend.
But where the casino really comes into its own is in its VIP loyalty scheme, which is one of the most impressive you’ll find anywhere. The VIP programme has numerous levels and the more you play, the higher you’ll climb. For each £16 you spend at the casino on real money games you’ll earn a VIP point. Once you’ve collected enough, you’ll be able to exchange these for stake money, prizes, and much more. Plus, they really take care of you as a member with birthday and joiner anniversary gifts and VIP support services. Reach the highest tier and you’ll even get your very own Personal Account Manager.
Choice of games
When it comes to games, it’s fair to say that Dukes Casino has all the bases covered and, with well over 600 to choose from, you certainly won’t be scratching around to find one that takes your fancy. In terms of slots, you’ll find all the big names you’d expect including Gonzo’s Quest, Starburst, and Rainbow Riches to name but three. Then there are the big jackpot games like Irish Luck, Champions of Valhalla, and Temple of Iris.
Turning to table games, there are numerous variations on roulette, blackjack, baccarat and, video poker. Plus, their live casino is powered by NetEnt, leaders in the field of bringing the real world of the casino to life on screen.
At the last count, no less than 30 different software suppliers featured on the Dukes Casino site. Alongside the big names like Microgaming and NetEnt are plenty of newcomers including Gamevy and Lightning Fox. So you can be sure of finding some off the wall games from some of the lesser-known developers.
Dukes Casino Mobile
The one question many casino fans want to know is how well a site works on mobile. Well, the good news is that Dukes scores highly here as well. It plays perfectly on a browser – so no need to download an app. Plus, with 350 slots and almost 50 table games, there’s a great selection to choose from.
Deposits and Withdrawals
It’s a simple and quick process to deposit funds using all the most commonly-used methods. Transactions are free, and the money will be deposited into your account straight away.
Making a withdrawal is just as easy, although it’s worth remembering that if you’ve used the Paysafecard or Zimpler to deposit, you’ll have to arrange an alternative method to get your hands on your winnings. In terms of speed, Skrill, EcoPayz, and Neteller seem to be the best choices, as these take just 1-2 working days compared with up to 10 working days for bank and wire transfers. It’s also important to remember that there’s a £10 minimum on withdrawals.
There’s just one word to describe the customer care you can expect from Dukes Casino, and that word is exemplary. You can speak on the phone, email or live chat between 8am and 12 midnight, and be sure of helpful, attentive service. The one thing that some players may find lacking is an FAQ section on the site. That said, queries made in person are dealt with quickly and efficiently, so perhaps this isn’t so essential.
Dukes Casino stands out in a number of ways, for example by offering a wider range of games than many of its competitors, and also has a premium feel in its design and brand personality. So it certainly comes highly recommended by us.