- An impressive selection of games on offer
- Absolute clarity across its bonuses and promotions
- Live chat function is not 24/7
- Its welcome bonus only revolves around free spins
While many online casinos offer generous promotions to their players, it is an unfortunate truth that the devil can be in the detail on some deals. Put simply, once complicated terms and conditions have been factored in, certain bonuses may not prove too favourable at all.
PlayOJO seems to have been established to tackle this idea head-on, with the site marketing itself as ‘the UK’s fairest online casino’ in recognition of its efforts. But can it really lay claim to that name and how do its services stand up in comparison to other brands? In this PlayOJO review, we’ve examined several key elements of its offering in an attempt to answer that question.
Trust & Fairness
Considering PlayOJO has staked its reputation on offering a fair service, you would hope that it would stand up well to scrutiny as a trustworthy casino provider. Fortunately, it does so in a number of ways.
The site is operated on a license issued by the UK Gambling Commission, while it also describes itself on its homepage as ‘SSL Secure’ – a reference to the encryption used to keep sensitive customer information safe. PlayOJO also supports a range of reputable payment methods including Visa, Mastercard and PayPal, while the site features games from a host of top developers.
When it comes to fairness, PlayOJO is proud to pay all wins in cash with no wagering requirements used at all across the site. There is also no maximum win limit, while members can withdraw whatever amount they want from their accounts.
Games & Software
But while the site is clearly on a mission when it comes to trust and fairness, PlayOJO has not forgotten about the importance of offering a strong selection of games for members to enjoy. In fact, the website boasts more than 3,000 different titles from some of leading developers operating in this space today, including NetEnt, IGT, Microgaming, Play’n Go and Evolution Gaming.
With such a wealth of gaming options on offer, it makes sense to split them into several categories in order to take a closer look.
There are a huge number of slots game to experience on PlayOJO, with the titles being based on an array of different themes. Rich Wilde games like Book of Dead rub shoulders with other classic experiences such as Fruit Rainbow and the big potential wins of Bonanza Megaways. Film and TV slots are also available, including titles based on Gremlins and animated classics like Top Cat.
In addition, the site also includes a Daily Jackpot section which showcases the big prizes on offer in a selection of its titles.
There are plenty of casino games on offer at PlayOJO too, ranging from baccarat and blackjack to poker. In terms of the latter, there are a host of video poker options including 2 Ways Royal and Double Down Poker.
Fans of the live casino experience will be in luck on PlayOJO, as the site features a host of great titles from the likes of Evolution Gaming and Pragmatic Play. Key games to look out for include Rapid Auto Roulette Live, Blackjack Gold Live and Lightning Baccarat.
Bonus & Promotions
Online casinos really look to stand out from the crowd when it comes to special offers and bonuses and, for reasons we have already touched upon, PlayOJO is no exception to that rule. The deals that it operates feature no wagering requirements, as well as zero restrictions in terms of maximum wins or minimum withdrawals.
The site offers a welcome bonus based around free spins to new players, while it also features offers for existing members too. Through its OJOplus scheme, the website gives players money back on every bet that they make on any game. In addition, players get to spin The OJO Wheel when they reach a new level or are simply picked for a random treat, while Club OJO is the site’s special loyalty scheme.
PlayOJO also offers ‘Kickers’, which are special perks that only last for 24 hours and give you access to special prizes and rewards. Furthermore, Reel Spin-Offs are live tournaments that give people the chance to win free spins.
It is of course vital that any PlayOJO review considers the issue of customer service – and we are pleased to report that the site offers members a range of ways to get answers to their queries.
A comprehensive Help section features details on a host of different matters, while players can also escalate any questions to the team running the website by either emailing [email protected] or logging into their account to use the Live Chat function. However, it should be noted that the latter service is only available between 6am and 12am GMT.
Another way that PlayOJO helps customers is by supporting a range of payment methods, while its services are also available on apps compatible with both iOS and Android devices.
PlayOJO makes a big commitment when it comes to fairness and it goes some way to living up to that promise. Its decision to avoid the standard terms and conditions seen on so many other sites really marks it out and means it simply has to be considered if you want to play on an online casino site which offers absolute transparency.
The site also features an impressive game selection and excellent customer support which means it is undoubtedly one to watch in the online casino world.