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Grosvenor is part of a UK chain of casinos with the same name. The casino’s high-end positioning and modern outlook on gaming technologies is the main selling point of this operator.

About Grosvenor Casino

Owned by Rank Group, Grosvenor Casinos has been an established land-based casino brand since the 1970s. The brand started its online journey in 2007. All the online gambling processes are licensed by the UK Gambling Commission, as well as the Alderney Gambling Control Commission.

Grosvenor Casino Payment Methods

Due to its prestigious reputation built up over several decades, this casino has already proven itself reliable. Grosvenor Casino mainly operates in the territory of the UK and the Republic of Ireland, that is why the casino chose to limit the payment options to those most popular in that territory.

Deposit Methods

  • Visa
  • PayPal
  • MasterCard
  • Maestro
  • Paysafe card

Withdrawal Methods

Withdrawal times are pretty standard: card transactions usually take up to 3 days, and bank transfers will reach you in 5 days. PayPal transactions take the least amount of time to reach your account: 24 hours.

The withdrawal options are:

  • Visa
  • PayPal
  • MasterCard
  • Maestro
  • Paysafe card

Grosvenor Casino Games Selection

Grosvenor casino website has distinct sections for all games. You will see the Live Casino, Slots & Games, Jackpots, Table Games, Sport, and Poker buttons front and centre on the Home page of the website. Each of these has several featured sub-sections.

Live Casino includes roulette, blackjack, baccarat, casino poker, and game shows. These are quality live dealer tables provided by Evolution gaming, a true leader in live dealer gambling. Yet, the most exciting part of the live section is Grosvenor Exclusives. You can see these 6 studio tables only on the Grosvenor platform. This page also features one exclusive Roulette table from Grosvenor Victoria Casino!

Slots & Games section is divided into Featured, New, Top 20, and Originals. Originals are a special slot selection developed exclusively for Grosvenor Casino. The most popular Original slot is called Buffalo Wild. With a £250 000 maximum payout, 1024 ways to win in the base game, this slot is a fairly exciting pastime to seek.

The Jackpot section provides excitement by offering network jackpots and integrated jackpot pools throughout several games. You will find all your favourite jackpot games here, such as Gold Frenzy, Mega Moolah, and Dragon’s luck.

Poker has a unique positioning in Grosvenor Casino. It has a dedicated website page and a separate mobile app you can use to learn more about the events and tournaments Grosvenor Casinos offer.

Grosvenor Casino Welcome Bonus and Promotions

Grosvenor casino is very particular in its approach to bonus offerings. The Promos page of the website is up to date with offers for April, which makes us believe that they update the promotions page very often, at least monthly.

Grosvenor Welcome Bonus is a straightforward “deposit 20 pounds, receive 20 pounds” bonus with quite a low 5x wagering requirement.

Among the promotions, there is another fun and unique one: the Grosvenor Bonus Plus. This ongoing promotion is a cash-reward type bonus you receive when you participate in incentives and offers the casino sends your way. The reward sits under the “Bonus Plus” tab in your account. Although you cannot directly withdraw it, you are free to use the cash to play and win more.

Below are the most recent promotions on Grosvenor Casino website:

  • Real-Time Rewards for Live Grosvenor Exclusive tables – 10th April to 10th May
  • Live Casino Dealers Awards – Select days in April
  • A great selection of Daily Jackpots
  • £20K April Rake Race – 1st – 30 April 2020. This bonus is a cash prize competition for poker players. If you rank in the top 100 of the leaderboard, you receive one part of the £20K pie!


Grosvenor Casino is licensed and regulated by The UK Gambling Commission and the Alderney Gambling Control Commission, thus the country restrictions with this online casino. Grosvenor takes the information and transaction security very seriously.

Customer Service

  • FAQ
  • Email
  • Live Chat
  • Phone (0800 083 1990)

When you click the Live Help link on the bottom of the website, the site redirects to a weird mobile page. Although this solution is awkward, the live help, FAQ and “Other help” provide you with a myriad of options to get answers to your questions. Customer Support works from 8 AM to midnight every day.

Grosvenor Casino Online and Mobile

The website is easy to navigate. Searching through the different website sections is also straightforward. The casino’s dark theme creates a suspenseful ambience and gives the site a unique feel.

Although the games are available for demo play, you cannot play those unless you are signed in. As you have to indicate your address in your account, this might be one way to realise the strict country restrictions this website has.

Grosvenor Casino offers not one, but 4 mobile apps for Android and iOS users:

  • Grosvenor Casino App
  • Grosvenor Live Casino App
  • Grosvenor Poker App
  • Grosvenor Sport App

While 300 games are not too many for a prestigious brand to offer, the other dedicated apps come to rescue the situation. The Live Casino App provides a 24/7 live gaming experience for the devoted Grosvenor players. At the same time, the Poker App allows poker aficionados to stay up to date with the events and tournaments Grosvenor Casino offers.


Grosvenor Casino positions itself as a reputable brand. With its great use of technology and expert-level knowledge of the gambling industry, it brings you an excellent selection of exclusive games, a continuously updated promotions list, 4 exciting mobile apps, and more!

The best online casinos and betting sites are reviewed and ranked by our online casino and betting experts – check out the best casino and betting sites. See the related resources and list of the top recommended casinos and betting sites:

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Key Areas of Focus in Our Comprehensive Assessment

Our review process at BetOnAces.com involves a detailed examination of several crucial aspects:

Game Variety

The diversity of games and betting markets is a key factor for any betting operator, whether in casino gaming or sports betting. We assess the range of games and betting options available, ensuring a wide and varied selection that caters to the varied tastes of a global audience.

Bonus and Welcome Offers

In the competitive landscape of online gambling, bonuses and welcome offers play a significant role. We scrutinize each offer, including the latest, longstanding, and those recently refreshed, to ensure fairness and clarity. Our analysis aims to provide insights especially beneficial for those new to online gambling, covering various bonus types from Free Spins and No Deposit Bonuses to Enhanced Odds and Matched Deposits.

User Experience

We analyze the ease of use of gambling sites, focusing on how simple it is for users to find what they need. Our review process includes examining the efficiency of the sign-up process, account management, and overall navigation. A gambling site must provide a seamless and intuitive user experience to earn our endorsement.

Payment Options

We extensively review the payment methods offered by gambling sites, emphasizing ease of transactions. This review covers everything from the eligibility of different payment operators to the specifics of depositing and withdrawing funds.

Mobile App Experience

Recognizing the growing trend towards mobile gambling, we evaluate the quality of mobile betting apps. Our assessment focuses on the availability of sports betting markets and casino games, as well as the overall functionality and user-friendliness of mobile platforms.

Safety and Security

The safety and security of online gambling platforms are paramount. We assess each site's adherence to industry standards and regulatory requirements, ensuring they promote responsible gambling and offer adequate protections for users.

Customer Support

The quality of customer support is a critical component of our reviews. We interact with support teams to gauge their responsiveness, helpfulness, and availability, ensuring that the gambling sites provide top-notch customer service.

By covering these essential areas in our reviews, BetOnAces.com aims to provide gamblers around the world with reliable and informative insights, helping them make informed choices about where to gamble online.

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