- Enormous game selection
- Fantastic deposit/withdrawal options including crypto
- Comprehensive while remaining readable
- The limited country list is disappointing
Taking inspiration from the Chinese Bao bun, the Bao casino manages to combine a welcoming visual design with a surprising amount of depth. This website isn’t just easy on the eyes, it can also deliver almost anything an online player might need. So where do we start?
Right out of the gate, Bao hits users with one of the best online casino selections we’ve ever seen. A truly fantastic effort on this front, and one for which we cannot give enough praise.
The main sections on offer by Bao are split into slots, popular, new, jackpots, live casino, and table games. Standouts include the hundreds of different slots and the live casino section which offers over 150 different tables to play. Most websites at least make an attempt to cover as many options as they can, but Bao goes above and beyond.
Bao even offers games dedicated to cryptocurrency users such as Snail Race and Casinova. Tying these all together is a search function, though an ability to favourite games, given the breadth available, might also serve as a nice addition.
No stranger to the lucky cat, Bao boasts an extensive array of current and seasonal bonuses. These range from traditional welcome deposit matches and free spins to high-roller bonuses, specials on certain games, and even a larger Bao Road prize system. We’re especially big fans of this last one, where wins and spent money carry players down a golden road to hidden randomised gifts, as well as gaming consoles, and even international flights.
Withdrawal Limits and Timing
Withdrawing potential wins from Bai is bound by fairly standard rules governing delays. E-Wallets are the fastest option on offer, with a delay of up to an hour. Following this is card payment withdrawals, which can take up to a single day for processing. The slowest options here are born from bank transfers, which can take up to seven days in the longest instances. All of these options are on top of a maximum 24-hour pending time.
The total amount on withdrawal limits is separated into three tiers: 2,000 EUR/USD per day, 7,500 per week, and $15,000 per month.
Customer Support Systems
Getting help on Bao is as simple as utilising one of their three methods of contact. The first of these is through a direct email to their support address. Alternatively, players can use the webpage contact form to leave a message, or try their live chat option (available hours unlisted). While fairly robust, the lack of 24/7 live chat and their inclusion of a limited FAQ does lead Bao to struggle slightly in the area of customer service support.
In this area, we come to the one major place where Bao starts to falter. Restricted from some of the countries with the biggest player-bases, the locks here are going to keep many otherwise enthusiastic users out. We can only hope that this might be an issue that is addressed in the future, but at the moment it stands as the only significant mark against Bao’s otherwise near-spotless record.
Rather than operate through the older system of offering a separate downloadable program or app for mobile use, Bao’s entire service is accessible via their websites. With the most up-to-date HTML and CSS systems, these all operate smoothly over even less-powerful mobile devices. There is some top-notch visual scaling available here as well, which is great for users on smaller screens.
As with any casino website, there might be issues if playing the live casino or the more advanced slot games on the most outdated of devices, but this hardly a mark we can put against the casino. For everything regarding their website use, navigation, and utilization of Bao’s features, mobile devices are perfect and reliable fits.
Bao casino is one of the best in the business in terms of games, bonuses, and payment options, only let down by a lack of availability in some key markets. For players lucky enough to be within Bao’s area of operations, this is one website that you should definitely think about checking out. Easily one of the best casinos we’ve experienced in recent years.